Lead Field Service Engineer

Country:

United States of America

Location:

CAM68: ALC - Mass (Chicopee) 260 Griffith Rd , Chicopee, MA, 01056 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Automated Logic is a leading global provider of healthy, safe and sustainable building automation solutions with a world-class, diverse workforce. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

This position is for a Lead Field Technician in Aftermarket and Service who is under minimal supervision. Installs, tests, services and repairs complex equipment to conform with company operating specifications and customer requirements. Leads lower level staff to maintain and analyze equipment logs to identify equipment repair needs and required repair methods. Relies on moderate to extensive experience and judgment to plan and accomplish assigned task.

Key Responsibilities

• Start up, commission, re-commission customer systems that utilize DDC technology
• Provides solutions to mid-level systems problems either troubleshooting the system or assists others on how to resolve problems. Works with subcontractors and other trades to ensure proper operation
• Be able to provide turnkey project delivery on small projects (80 or less budgeted hours)
• Unitary systems (VAV/FPB/FCU)
• Complete all required commissioning documentation. Maintains accurate As-Built drawing package and marks changes
• Responsible for total system operation from controllers to sensors, loading software. Set up trends, alarms and reports and works with customer IT personnel, etc. Calibrates systems requiring basic electronic test equipment, such as multi-meters, network terminals and/ or a laptop computer
• Performs mid-level static (stand-alone) commissioning of software programming
• Performs site-specific training for owner/operator on the total system
• Responsible for set up of operator workstations with all associated software
• Responsible for performing job database backups on a daily basis or as advised
• Assists with project turnover to the Service Department
• Maintain a daily log of pertinent job related activities
• Adheres to safety standards. High degree of regard to employee and subcontractor safety.
• Mentors and develops Field Engineers on all field tools and technology. Serves as technical resource. May assist sales in development of cost estimate on semi-complex

Required Qualifications

• High school diploma or GED
• 5+ years’ experience in the HVAC Controls Industry or similar low voltage systems.
• Valid Driver’s License
• Ability to travel in excess of 50% of typical workweek in the local service area.
• Ability to work overtime, occasional weekends and occasional overnight travel.
• Participate in a rotating on-call schedule

Preferred Qualifications

• Experience with leading a team of technicians.
• Ability to communicate and resolve problems effectively. Excellent time management, attention to detail, and follow-through.
• Bachelor’s degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, Electronics, or IT.
• Field experience and an understanding of the installation and operation of Automated Logic Controls and ability to understand/navigate third party control systems and integrations.
• Some experience with Automated Logic to include: WebCtrl, SiteBuilder, ViewBuilder, LogicBuilder, InterOp 3.02, Alert, Draw, EDB, Eikon, and Supervision.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.

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RSRCAR

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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