Digital Strategy Management

Country:

United States of America

Location:

CACAO: Carrier-Home California Remote Location, Remote City, CA, 92109 USA

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.  Carrier is in the midst of a massive Digital Transformation, which involves strategic, operational, business, and technical alignment.

About this role

The Digital Strategy Manager position sits within Carrier’s Digital Growth & Strategy team and will support the full end-to-end Digital strategic planning cycle, from long-term visioning and operational alignment to goals cascade and metrics tracking. This position will report into the Senior Digital Strategist. 

Key Responsibilities

• Partner with stakeholders to cultivate team and department strategic goals that align with broader Carrier strategy. 
• Translate strategic goals into operational priorities with tactical metrics and milestones to benchmark progress. 
• Monitor KPIs and milestones against strategic goals to provide actionable insights, opportunities for improvement, and best practice sharing. 
• Build, maintain, and optimize user-friendly dashboarding tools to provide transparency into performance against goals. 
• Manage measurement and reporting out of tactical and strategic KPIs related to delivery, platform adoption and business value to Digital leadership team. 
• Create high-touch Digital programming and presentations for Digital and Executive Leadership Team based on key strategic priorities and investments.  
• Perform qualitative and quantitative research and data analysis to inform strategic development.  
• Monitor and manage project budgets across various programs. Support management of overall department budget and lead ad-hoc financial analyses.  
• Establish strategic and operational practices, templates, and tools to drive operational excellence. 

Basic Qualifications

• Bachelor’s Degree
• 5+ years of program management/project management or strategy & operations experience

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• MBA preferred
• 5-7 years of professional work experience in management consulting, tech, or high-growth start-up preferred  
• Digitally savvy with interest in cutting-edge digital trends  
• Ability to bridge business needs and technical capabilities   
• Excellent program management skills to partner cross-functionally 
• Excellent communication and presentation skills, including ability to engage with team members at all levels of the organization  
• Previous experience analyzing client needs, setting and managing expectations, and influencing decisions 
• Exceptional project management skills on complex and evolving work  
• Ability to develop and translate strategic goals into actionable programs that balance the evolving priorities of the organization   
• Detail-oriented with an ability to think big picture  
• Outcome-driven with focus on partnership and execution 

• Strong strategic and creative problem-solving skills  
• Team player with a positive, collaborative work ethic

RSRCAR

#LI-Remote

Pay Range:

$108,750 - $152,250 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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